Extensions FAQs

How do I brush my extensions? 
Start at ends of the hair, place your hand a few inches above where you’re brushing, and hold the hair firmly in that spot. Brush in a downward motion. Gradually work upwards towards the clips on the hair. Avoid brushing dripping wet hair. Instead, pull apart knots in wet hair with your fingers, or use a wide-tooth comb. Avoid yanking the brush roughly through the hair. 


How do I wash my clip-in hair extensions?
When to wash your clip-ins is dependant upon the amount of use and product. They will need to be washed more frequently if used often along with products. It is recommended to use sulphate/alcohol-free shampoo/conditioner to maintain the extensions integrity and life span. Remove extensions from your head. 

Gently lather the shampoo onto wet hair working from the top to the bottom. Rinse, then follow through with conditioner. Make sure to thoroughly rinse product from hair to avoid any build-up. 
It is recommended to deep condition the extensions every 6 to 8 weeks if used frequently to seal the cuticle, lock in moisture and add shine. 


How do I dry my extensions?
Gently squeeze water from the extensions, brush the hair and it is recommended to lay flat to air dry. You may also use a blow dryer. 


How to best take care of extensions?
Remove extensions before going to sleep. Store in a cool, dry place avoiding direct sunlight.


What do grams mean?
It is the total weight of the hair. It is dependant on your chosen thickness and length.

How many clips in a weft?
7 minimum and upwards depending on your thickness choice


What is the hair made of?
100% Virgin Remy Double Drawn human hair. 


Does it installation hurt?
No. It should be painless if installed correctly.


Are clip-ins uncomfortable?

No. It should be comfortable if installed correctly.
How to install clip-in extensions?
Lay out your extensions, or “wefts”, on a flat surface, grouping together like sizes. Part your hair wherever you would normally. Section hair perpendicularly from your part down to you ear. Use a hair clip to hold the section in place. Repeat above on the opposite side of your head. At the back of your head, section off the bottom inch of hair and clip up the rest of your hair.
After this step, you can either (a) back comb or (b) tie a two-strand knot with your own hair at the roots.Select the weft of hair that will best fit the section, making sure to leave a half-inch to one inch of your own hair out around the perimeter to ensure a natural blend.
You will continue to do this for each section. Make sure to space the clips an inch to two inches apart as you move up. Open the clips and secure the weft clip on top of the section and snap close. Once the clips are snapped closed, the prongs should be facing down. If your hair is parted on the side, create the next section toward the side with the most hair - not directly in the middle of your head. If your hair is parted in the centre, you can continue placing the wefts at the centre of your head.


How long does the clip-in hair last?
1 year or more with proper care


Can the hair be dyed, coloured or styled?
It is recommended not to, but can be done at your own discretion.


Can I use heating tools to style my extensions?
In order to preserve and extend the lifespan of your TRAY’ELLE hair extensions, we recommend using a heat protectant spray prior to styling. Style below 120C/250F, as anything higher runs the risk of damaging your hair. Our own hair can replenish from heat damage but hair extensions do not have that luxury.

Are clip-in extensions long term or short term?
Clip-in extensions are temporary and short term.


What’s the best products to use?
Sulphate-free shampoo and conditioner and a heat protectant if you style

How long will it take to apply clip-in extensions at home?
It takes between 5 to 15 minutes and can be faster or slower depending on your level of experience.

What are the best extensions for weddings? 
Clip-in extensions are suited for people who are looking for temporary length or volume, hence works the best for wedding hairstyles.

Do clip-in extensions cause damage?
If they are left on every day, they will get damaged and potentially damage your real hair. It is mandatory for the extensions to be removed before bedtime.

Nano vs clips in vs weft extensions?
It depends on what you are looking for. Clip-in extensions are ideal for temporary or short term use.
What are the different lengths and volumes?
TRAY’ELLE extensions come in 16”, 18”, 20”, 22” or 24” lengths with thickness of fine, medium or thick (from 100g to 260g).

How long do extensions last until retouch?
5 to 8 weeks depending on hair growth and shedding